Activation (license)

The activation essential to turn on the update indicator, and to be able to download the premium sample sliders. To activate the product on your website, you should follow these steps:

In this documentation

Preparations

Make sure the Pro version is installed before proceeding. The easiest way to verify which version you are using is to look below the Dashboard text, which writes your currently installed Smart Slider 3 version and whether the free or pro version was installed. If you have the free version installed, update it to the Pro version.

Version

Activating Smart Slider 3 Pro

The activation is not supported in Microsoft Edge and Internet Explorer, please use another browser! The process is the same on each platform!

You can activate Smart Slider 3 Pro as you can see on the video. You'll also find written instructions below.

1
Activation box

Once you have the Pro version installed, go to our backend and find the activation box an lick on the Activate Now button.

Activation

2
Popup - Login

After clicking on the Activate Now button, a popup window will appear where you need to login with your credentials.

Login pop-up window

3
Select your package

Right after a successful authentication, you must select the package you wish to activate on your site. Then click on the Activate button.

Pop-up Activation

Common issues

1
I can't see the Activation box

This problem can happen for two very common reason.

  1. You have the free version installed. Check the version number of your Smart Slider 3 at the Main dashboard. You'll see the exact version number and whether it's the pro or free version right below the Dashboard text.

    Solution: Replace your free version with the Pro one like this

  2. You have an old Smart Slider 3 Pro version, which was not activated yet.

    Solution: do an alternative update.

2
I can't see any packages after logging in at the pop-up window
  • You probably logged in with another account from what you used for your purchase. Please check your other email addresses to figure out which one is connected to your order! If you are sure you logged in the correct account please get in touch with us by clicking the Contact us link appearing in the pop-up window as you see here:

Account has no order

I don't own a Smart Slider 3 Pro package or it's expired?

If you haven't purchased, or your package has expired, you can get a new one with a  new purchase.

Where is my license key? (older versions)

We have changed our licensing process a while ago and it won't require license keys anymore, that is why they were removed from our website. If you have an older version where you haven't added a key yet, you should follow the alternative updating:

If you have a new version, just follow the activation process.

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